Anyone interested in a REWARDING VOLUNTEER OPPORTUNITY, please see message from one of our residents: "I have been a volunteer driver for Independent Transportation Network (ITN) Greater Cincinnati since last October. This organization was created to provide transportation services to those unable to drive themselves to appointments, the grocery store, church, etc. Some are elderly, but still able to go out on their own, but can no longer drive or those who have a visual impairment. I’ve thoroughly enjoyed doing this one morning a week."
"ITN is in need of additional drivers in the Northern Kentucky area. If you would like to join their volunteer staff or learn more about the organization, the website is www.itngreatercincinnati.org. The phone number is 513-559-2200. If you have any questions for me regarding my experience as a driver for ITN, you may call me (Janet Hackman) at 859-360-1701."
Creative Image landscape notes/suggestions March and April 2015:
VERTEX PROPERTY MANAGEMENT COMPANY - OUR NEW MANAGEMENT GROUP
New Communication System
Vertex Professional Group is excited to announce our NEW, streamlined communication system.
We have enhanced our communication tools in an effort to offer better Customer Service to all homeowners.
There are three ways to reach Vertex:
and submit a ticket to your Management Team (This is the quickest and most efficient way). You can track all tickets (open and closed) and see updates in real time regarding the status of your open tickets
This will create a Customer Service Ticket that will be forwarded to your Management Team. You can check the status of your ticket anytime by visiting help.vertexpg.com
Call our office at (859) 491-5711 and leave a Voicemail
This Voicemail will be forwarded to your Management Team and allow time for them to research your issue or request and get back with you. These Voicemails will also be logged into the ticket system so they can be tracked
Our NEW Customer Service Ticket system allows us to track all correspondence with the community so we can assure that every person is getting a timely and efficient reply. You will also be emailed a copy of your ticket as well as be able to see all of your tickets, both open and closed, anytime online.
This new system creates a organized and transparent customer service process that holds everyone accountable for delivering excellent customer service each and every time.